FAQ

HOW CAN I FIND MY ORDER STATUS?

Once your products have shipped, you can view your order status under MY ACCOUNT or check the email address that was provided at checkout.

I FORGOT MY PASSWORD, HOW DO I LOG IN?

If you have forgotten your password, please click on "Forgot Your Password?" and follow the instruction to reset it. Please contact customer service if you need additional help, email us @infoJorawtalentproducts@gmail.com

I'M HAVING TROUBLE WITH MY CREDIT CARD INFORMATION FOR MY ORDER.

If you receive an error message related to credit card authorization failure, double check the billing address, try re-entering your credit card information and be sure that the card is not expired and is valid. After validating the information you've entered and an error message still occurs, contact customer service @infoJorawtalentproducts@gmail.com or contact your financial institution for further assistance.

RETURNS AND EXCHANGES INFORMATION.

Please read our return policy, located on our home page at the bottom.